A lot of companies are adopting AI into their products right now. And a common theme I see is mimicking what the biggest success stories have done—OpenAI, Anthropic—by building a chat interface.
It's intuitive to think that creating a slice of these larger, successful products inside your own would be the path to success.
But this is not the most interesting thing AI can do to add value to your organization.
At PlantBid, we've been using AI to streamline business processes with incredible results.
Not via chat interfaces. Through functionality inserted directly into existing workflows.
Here's a concrete example
Maybe part of your business process involves reviewing the background of job applicants through a few cursory Google searches to validate the resume. That's time-consuming, inconsistent, and doesn't scale.
A well-designed system that relies heavily on AI can do that work effectively—faster, more thoroughly, and at scale.
How to think about AI-enabled businesses
Not the chatbox.
But identifying places in your business process where understanding semantics and dealing with them at scale can be offloaded to AI.
Where are you manually interpreting, extracting, summarizing, or making judgment calls on unstructured information? That's where AI creates real value.